Company Information

 

COMIT VISION


“To become the leading regional provider of innovative telecom solutions and services with the team of enthusiastic, talented people and devotion to our customers.”


Main Messages

   

Born from Acterna (Now Viavi – No.1 T & M)

COMIT today - The expert in Perfecting Telecom Networks

COMIT today – Becoming the regional leader

Total solutions in telecom Test & Measurement

Diversified services in Telecom Test & Measurement

Nextgen solutions for RAN optimization

The trusted partner for RAN optimization

Advanced solutions for BSS/OSS

The devotion to customer


 

BORN FROM ACTERNA (NOW VIAVI – NO. 1 T&M)

1999 – Wavetek Wandel & Goltermann (WWG), a German company and the world’s second largest manufacturer in telecom test & measurement (T&M) equipment, opened Vietnam Representative Office.

2000 – WWG merged with TTC, founded Acterna, an US company and the No.1 telecom test & measurement manufacturer in the world.

2003 – COMIT Corporation was established on the strengths of Acterna Rep Office in Vietnam.

2005 - Acterna was acquired by JDSU. Besides JDSU’s test & measurement equipment, COMIT extended its business to provide other telecom solutions such as optical and microwave transports, synchronous subsystems, etc.

Mr. LE HONG SON - President & CEO, COMIT Corporation (Former Country Manager of Acterna Vietnam)

 and Mr. JOHN PEELER - former President & CEO, Acterna Corporation

 

2007 - COMIT Telecom Services Corporation was established to provide telecom engineering services and rapidly became the leader in test and optimization services in Vietnam.

2009 -  It was the first time COMIT sold its telecom solutions to overseas market: Base Station Analyzers to Laos.

2011 -  It was the first time COMIT implemented telecom engineering services in overseas market: RAN optimization services in Cambodia.

2013 - COMIT Representative Office in Myanmar was established to promote COMIT’s telecom solutions and engineering services in Myanmar.

2014 - COMIT Telecom Myanmar Co., Ltd. was established to provide telecom engineering services in Myanmar.

2015 - COMIT Corporation started to be in Philippines.


COMIT has become the leader in Telecom Test & Measurement

in Vietnam with over 40% market share in the last 10 years

 

 COMIT TODAY - THE EXPERT IN PERFECTING TELECOM NETWORKS

 

COMIT works closely with telecom regulators, operators and manufacturers, providing innovative solutions and services, helping regulate, develop, manufacture, plan, deploy, operate, maintain, and monitor telecom networks and systems. We offer telecom solutions from Test & Measurement to Planning & Optimization, from Operation & Business Support to System Integration. We provide telecom engineering services from Test Equipment Repair & Calibration to Testing & Troubleshooting Networks, from Installation & Commissioning to Network Optimization to Sub-Network Operation &  Maintenance. We serve customers in Vietnam, Laos, Cambodia, Myanmar, East Timor, etc.

 

 

 

COMIT TODAY - BECOMING THE REGIONAL LEADER


 

COMIT vision: "To become the leading regional provider of innovative telecom solutions and services with a team of enthusiastic, talented people and devotion to customers."


Today, COMIT is becoming a leader in perfecting telecom networks in the Southeast Asia region. We, with 250+ employees, serve customers in Vietnam, Laos, Cambodia, Philippines, Myanmar, East Timor, etc. Our mission is to help perfecting telecom networks with innovative solutions and services in the areas of Test & Measurement, RAN Optimization and Business Support System/Operational Support System. We are ONE of few companies in the region who can provide telecom customers with both total solutions and diversified services in such areas. We are recognized as a tier-1 partner of world's leading manufacturers, especially, the Top 2 Partner (Elite Partner) of Viavi Solutions in the whole Asia Pacific region.

 



TOTAL SOLUTIONS IN TELECOM TEST & MEASUREMENT


Look at a typical diagram of the converged telecom network. COMIT can provide appropriate test & measurement solutions and services for every network connection from access to metro to core, from mobile to optical to coax. We provide test & measurement equipment for networks such as xDSL, FTTx, CATV/Digital TV, IP, Mobile/RAN/Wireless, Optics, Transport, Switching/Signaling, etc. and complementary tools like optical arc fusion splicers or fiber microscopes.

Not just selling equipment, we consult customers on test & measurement technologies and methodologies. We study customers’ problems and develop right solutions for them including the development of new features and functions. We partner with customers when they need skilled engineers to solve their technical or resource problems via wide range of test & measurement services, for instance, EMF testing, Fiber Characterization, Network Troubleshooting, Network QoS Testing, Mobile Network Benchmarking, etc.

COMIT is ONE of the few in the South - East Asia region to offer complete solutions and services for testing all network segments and almost phases of the network life cycle.


To know more about our expertise in Total solutions in Telecom Test and Measurement, click to read about the following story:

Story 1: Developing RF Testing Solution for Viettel’s Worldwide Networks.

 

 

DIVERSIFIED SERVICES IN TELECOM TEST & MEASUREMENT


 

 

To know more about our expertise in Total solutions in Telecom Test and Measurement, click to read about the following story: 

 

Story 2: QoS Benchmarking for Top 3 Mobile Operators in Cambodia and East Timor.



 

NEXTGEN SOLUTIONS FOR RAN OPTIMIZATION


 

COMIT helps customers save costs in deployment and maintenance of networks with innovative planning/optimization solutions, RAN optimization and engineering services. We provide state-of-the-art solutions from Network & Traffic Modelling to Cell & Multi-RAT Planning for GSM/UMTS/LTE RAN, from Capacity Planning to Strategic Traffic Engineering and Anticipating/Rerouting for Congestion Mitigation for IP/MPLS networks, etc. We provide cost-effective and skilled resources for telecom equipment installation & commissioning, and especially, for the full life-cycle 2G/3G RAN optimization service from Network Audit, Analysis & Change Proposal, Implementation of Proposed Changes, to Change Verification.  

 


 

Ha Thanh Binh - Head of RND & RNO 

 
•  Over 12-year experience: designed EGSM for Vietnamobile (3200 RBSs), designed and optimized 2335 Node B in the VinaPhone 3G project, etc.

• Experienced with Motorola, Ericsson, Huawei, ZTE systems.

 
•   Awarded by Ericsson in 2010 for the top performance employees worldwide.

 

To know more about our nextgen solutions for RAN Optimization, click to read about the following story:

Story 3: First Project in 2008: Improving GSM Network Quality


 

THE TRUSTED PARTNER FOR RAN OPTIMIZATION

 

 


 

 

To know more about our nextgen solutions for RAN Optimization, click to read about the following story:

Story 4: Helping Ericsson Optimize Its Customer’s Network


              

 

 

ADVANCED SOLUTIONS FOR BSS/OSS 


Leveraging on over-a-decade of expertise gained through working with industry leaders, COMIT is now focusing on BSS (Business Support System), OSS (Operational Support System) and monitoring solutions to help telecom regulators and operators redefine and reshape their business and operations. We help them manage resources, isolate problems, differentiate services, enhance customer care, prevent revenue loss by OTT, avoid bandwidth congestion, reduce operational costs, etc. We help them achieve this using a complete approach from subscriber, service, network and technology perspectives. Here are some leading solutions to address some typical demands:

 

-   Complete and centralized telecom network monitoring - with End-to-End visibility, alarm, troubleshooting and customer care facilities throughout network from Access to Core; across multiple existing and coming technologies 2G/3G/LTE/IMS/VoIP/Wifi Offload; with details per device type, subscriber and service; and from level of performance monitoring (KPI monitoring) to level of QoS service assurance (KQI monitoring) and up to customer experience management (CEI monitoring).

-    Data traffic classification, policy control and traffic management per application, service, device and subscriber - to maximize the network capacity, engage the usage of services and enable personalized services.

-   Data caching and bandwidth optimization - to improve the customer satisfaction in the era of high bandwidth Internet and media content services.

-   Signaling gateway and optimization – to optimize the signaling network and signaling bandwidth and deal with signaling conversion issues in the coming signaling explosion.

-    Geo-analytics and subscriber behavior data mining - which are relevant for business planning, marketing activities, opening new applications, and even network planning and optimization.

-    Mobile data network security facilities - to protect network infrastructure and subscribers from attacks and manage potential threats.

-   Revenue assurance, fraud detection and management - to help detect and manage any revenue leakages and tackle fraud activities in a complete mechanism.

-    Mobile benchmarking - for comparing and assessing QoS, QoE and KPIs between operators.

-    RF Spectrum Monitoring - to help regulators plan and manage RF resource as well as isolate RF problems.

 

 

To know more about our advanced solutions for BSS/OSS, click to read about the following stories:

Story 5: Ensuring QoS for International Roaming in 8 Mobile Networks of Viettel

Story 6Asssuring QoS/QoE with the Deployment of an Optical Network Monitoring System in Movitel (Mozambique)

Story 7: Providing RF Spectrum Monitoring System in Myanmar

 

 

 

THE DEVOTION TO CUSTOMER

Perfect After-Sales Service


During equipment delivery and technical acceptance in VietnamTelecom National (VTN) in Danang some years ago, a staff of VTN talked with a COMIT engineer that the tailored suitcase of ANT-20SE - a PDH/SDH analyzer - was narrow although it still could be used (this lot of equipment was from a previous project, deployed in Hanoi, Da Nang, HCMC). COMIT immediately checked and affirmed the suitcase was properly imported and delivered according to the purchase order of VTN but it would have been better fit if VTN had ordered a different model of suitcase. With the spirit of responsibility and devotion to customer, COMIT sent an official correspondence to VTN in order to show the mistake and propose to re-collect all old suitcases and replace them with right ones. COMIT, as the leading supplier in Vietnam, showed its goodwill and perfection by bearing all expenses for purchasing new ones, import duties (above 50%), airfreight from Germany to VTN’s sites, etc. COMIT spent about ten thousand US dollars. It might be small amount to VTN but rather big amount to COMIT at that time.

Such responsibility and devotion to customer have been performed in many projects in various customers. Nowadays, many customers of COMIT believe that COMIT is willing to work with them in solving any problem they face.

 

 

Mr. Luong Manh Hoang

Chairman of VNPT-Vinaphone

(Former Managing Director -

Vietnam Telecom National) 

“Test & measurement equipment is the one of tools that helps VTN ensure the network’s quality of service, enhance our competitiveness and business efficiency as well. Thus, VTN pays high attention to investment in test & measurement equipment that possess high quality and precision,  provided by prestigious manufacturers and vendors. COMIT, one of few prestigious and technology - capable vendors, has been supplying test & measurement equipment and solutions to VTN’s networks in years”.

Served Customer Beyond Their Expectation

 

September 2009, Vinaphone (VNP) faced a problem in their transport network. This threatened their plan to be the first to launch 3G service in Vietnam in October 2009. To overcome the emergency situation, VNP’s management asked COMIT for urgent support. Very soon, COMIT experts - with almost 10-year experience - found out the reasons and performed troubleshooting successfully. Beyond VNP’s request, with the spirit of “Devotion to Customer”, COMIT offered initiatively to VNP’s management to send our experts with test equipment to do similar troubleshooting in Ho Chi Minh City. Not only successfully troubleshooting transport network problems, in a week in Ho Chi Minh City, COMIT’s experts also held a training course on Transport Technologies, Testing Problem and Methodology in PDH/SDH/Ethernet/IP Transport Network upon request of Mr. Nguyen Thien Bang – Vice Technical Director of VNP center 2. It is worth being said that all the support activities were free of charge.

After the successful launch of Vietnam’s first 3G service, VNP has organized a recognition ceremony to say thank to partners who had made important contribution to the deployment of the 3G network. COMIT, together with the big manufacturers such as Ericsson, Huawei, Motorola, was the only Test & Measurement Company in Vietnam being presented recognition award by Mr. Lam Hoang Vinh – Vice President of VNPT.

 

Mr. Lam Hoang Vinh - Former Vice President of VNPT presented a Commendation to COMIT for its excellent technical support during rolling out 3G service.

 

 

Worked Over Days and Nights and Weekends to Help ZTE Meet Its Deadline

 

It was in April 2013 when COMIT received a PO from ZTE for optimizing about 200 BTSs/NodeBs in the central Vietnam. The scope of work was full lifecycle RAN optimization (Network Audit, Data Collection and Analysis, Change Recommendations, Change Implementation, and Change Verification) and dealing with a lot of KPIs, especially, coverage improvement and interference reduction. The project was planned to implement in three months with available resources at that time.

It was nothing to talk about if the end customer did not change its plan and forced ZTE to finish the turnkey project earlier. In the ZTE’s turn, it urgently requested COMIT to deliver the optimization results within two months. It was normally impossible for the available resources and COMIT might have to say no. But once again, the spirit of Devotion to Customer led us to an exceptional solution: working all days including weekends and public holidays, working nearly all nights. The mission and the spirit were communicated and engaged by the team. The project was actually run in that way. Some of our engineers did not even sleep in the last few days in order to complete final reports. And the deadline was met. Once again, COMIT people demonstrated to our customer that they may rely on COMIT to solve any problem they face in any situation.

Wang Bing

Deputy Representative

ZTE Vietnam 

"After years working with COMIT through RF optimization services, we found that COMIT is a trusted, capable partner who can provide highly - skilled people, good tools, good process to help ZTE deliver the projects in time and high quality. As such recognition for its contribution, COMIT is selected by ZTE to become a strategic partner in RF Optimization services."

RNO team working at 2 a.m.

 



 


Totals: 1526404

Pageviews: 1869355

Online: 131