Communications Industry

[Communications] - Anti Spam solution: Providing anti-SMS-spam solutions for VinaPhone

August 15, 2019

Story 7

The problem of spam has become a pressing issue, this has caused inconveniences to consumers and led to reduce the service quality of telecom operators. In Vietnam, reports showed that in 2016 there were hundreds of millions of spam messages delivered to end users, in which VinaPhone accounted the highest rate of 58.5%. Therefore, the customer gave COMIT an urgent mission of preventing the spam in the shortest time to increase their service quality and image in consumers’ eyes and government authorities. COMIT engaged Enghouse – a leading Canadian based software and services company to apply their anti-spam solution to solve the problem. The Anti-spam system has been successfully deployed and worked effectively. COMIT experts and counterparts had to work 24/7 during the entire project, despite of national holidays and lunar new year period.