Communications Industry

[Communications] - QoS Benchmarking for Top 3 Mobile Operators in Cambodia and East Timor

June 20, 2019

Story 2

- Problem: Metfone and Telemor wanted to benchmark their QoS among Top 3 Mobile Operators in Cambodia and East Timor in order to define their competitive service level and to optimize their coverage/service quality. The benchmarking was requested for voice and data service, GSM and WCDMA, QoS KPIs (CSSR, DCR, MOS, etc.) and Coverage KPIs (RSCP, EcNo, RxLev, RxQual, etc.).

- Solution: COMIT deployed 3 benchmarking systems with 45 Nokia test mobiles, 9x 3G data cards and Keysight Nemo Outdoor Drive Test systems. The project was implemented in 3 months and mobilized 2 Project Managers, 9 Field Engineers and 8 RF Engineers.

- Results: COMIT benchmarked and delivered sophisticated benchmarking reports those consist of a lot of useful information and data for its quality control and optimization.