Enghouse NetBoss Service Assurance

Enables service providers to meet the challenge of improving service quality and lowering operations and maintenance costs while their networks are transitioning at an accelerating pace. We deliver scalable, future-proof service assurance solutions with experience from hundreds of successful installations worldwide.

Enghouse Networks provides end-to-end service assurance solutions for broadband, wireless, and converged networks, including those providing Next-Gen, 3G, 4G, LTE and IP services. Our carrier class solutions improve service quality while reducing your network operation and maintenance costs.

With 25 years of network management experience and hundreds of installations, our solutions enable efficient operations around the world at wireless and fixed service providers, local and state governments, public safety, defense departments, power and gas utilities, and railroads.

Fault & Event Management

  • Enables proactive fault management with auto-discovery, policy management, alarm enrichment and filtering. Out-of-the-box, intelligent agent interfaces for more than 200 network element types, with one-touch deployment, discovery, and monitoring.

Performance Management

  • Provides deep collection of network performance metrics with flow, log, and end user experience data. Delivers early indication of performance degradation for rapid intervention and prevention of service quality issues. Builds historical baseline, notifies when deviations occur, and enables predictive analysis and network planning.

Topology Service Correlation

  • The Enghouse state-aware data model of physical, logical, and service layers enable complex, service impact analysis. Modelled domain specific rulesets (use cases and inference cases) can be created and reused with little modification.

Network Visual Intelligence

  • With Network Visual Intelligence, your teams can gain invaluable insight on service impact, enabling them to be more responsive and to prioritize network and customer issues accurately. With powerful automation, you can provide real-time service monitoring and proactive notifications to your customers.

Trouble Ticketing Management

  • Enghouse provides automated routines and repeatable processes for trouble management that allows NOC users, field engineers, managers, and third parties to easily view and manage trouble tickets with one-click simplicity.

Network Auto-Discovery

  • Auto-discovery enables fault and event management systems to discover network elements, their configuration, and links between them to simplify system administration and enable topology-based correlation. GIS-based location data informs overall geo-topology of the managed network to automatically capture, display, and synchronize.

How to Get Started

Interested in a product demonstration? Contact us for more info, receive a price quote, or find out how to buy.


“I can only say one thing "OUR SERVICE IS EXCELLENT". I suggest you to be as you are today "JUST CONTINUE". Thank you for your support and dedication to make our business a successful story. We look forward to a long term business relation.”

Amitava Saha MS - Chief Operating Officer, Ericsson Myanmar

"COMIT has been VNPT's trusted partner in providing telecom test & measurement solutions in Vietnam for many years. We wish to continue getting your devoted support in order to enhance VNPT's telecom network quality in the coming time."

Mr. To Manh Cuong - Former Vice President, VNPT Group

"Our vision is customer satisfaction with service excellence and we are thankful to "COMIT" for their contribution, dedication towards achieving our vision and look forward to your long-term and continuous support as a responsive and responsible partner, with good overall deliverables and quality output."

Jaskaran Singh - Former Head of Network Planning and Optimization, Nokia Myanmar

"It was appreciated that your team provided to ZTE good performance during the lastime. Without your excelleent job, ZTE couldn't achieve the target for the first important milestone. We hope COMIT can keep your professionalism and high efficient work and can always support us to achieve more milestones in futures."

Kenny Yang - Former Network Optimization Project Manager, ZTE Philippines